Independent Reserve Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.7
- Return Policy4.5
- Price & Quality4.7
- Shipping & Delivery4.3
- Good Value5.0
Recent Customer Reviews (6)
Mohamed Poulsen
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Dylan May
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Isaac Quinn
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Fjóla Hafsteinsdóttir
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Jodie Bevan
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Cassandra Moore
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Independent Reserve Pricing
Trading Fees
0.02% - 0.50%
Independent Reserve Pros & Cons
Pros
1
Excellent security with insurance options and ISO 27001 accreditation, ensuring strong protection for users' assets.
2
Supports trading in multiple fiat currencies including AUD, USD, SGD, and NZD.
3
Offers multiple payment methods, including fast PayID and OSKO deposits processed within 24 hours.
4
Trading fees start at a reasonable 0.5% but can reduce to as low as 0.02% for high-volume traders, making it cost-effective for large investors.
5
Provides an automatic cryptocurrency wallet with the option to withdraw to personal wallets.
6
Has a dedicated support desk reachable through various channels with fairly quick response times (within 24 hours).
7
Trusted by over 8,000 Self-Managed Super Funds in Australia and has a solid reputation since 2013.
8
Withdrawals to bank accounts are generally free and processed within 1–3 business days depending on the method.
9
Competitive Fee Structure: Transparent fees starting at 0.5% that can reduce to as low as 0.02% for high-volume traders or institutions; no hidden costs make it cost-effective especially for frequent or large-scale trading.
10
24/7 Customer Support: Provides round-the-clock assistance through a secure support portal ensuring users receive help whenever needed.
11
Institutional & Business Services: Supports multi-user accounts and institutional investment options tailored to professional traders' needs.
12
Global Accessibility: While Australian-based, it serves international customers by accepting multiple fiat currencies making it accessible beyond Australia alone.
CONS
1
The user interface is considered less user-friendly compared to other exchanges; it can feel outdated or cluttered especially for beginners.
2
There are deposit fees on smaller amounts, which may discourage small-scale investors.
3
No live chat feature available, which can be frustrating or worrying if issues arise quickly needing resolution.
4
To avoid the standard trading fee of 0.5%, users must meet a relatively high trading volume requirement — not ideal for casual traders or newcomers.
Independent Reserve Features and Benefits
Features
Excellent security
with insurance options and ISO 27001 accreditation, ensuring strong protection for users' assets.
Multiple fiat currencies
Supports trading in AUD, USD, SGD, and NZD.
Multiple payment methods
including fast PayID and OSKO deposits processed within 24 hours.
Tiered trading fees
start at a reasonable 0.5% but can reduce to as low as 0.02% for high-volume traders, making it cost-effective for large investors.
Automatic cryptocurrency wallet
with the option to withdraw to personal wallets.
Dedicated support desk
reachable through various channels with fairly quick response times (within 24 hours).
Trusted reputation
Trusted by over 8,000 Self-Managed Super Funds in Australia and has a solid reputation since 2013.
Free bank withdrawals
Withdrawals to bank accounts are generally free and processed within 1–3 business days depending on the method.
User-Friendly Interface
Designed for both beginners and experienced traders, offering an intuitive platform that supports 63 trading pairs and simplifies crypto trading with a mobile app available on iOS and Android.
FastTrack Account
Enables quick registration and fast access to start trading immediately, facilitating swift fund transfers.
Over-the-Counter (OTC) Trading Desk
Caters to high-net-worth investors and institutional clients for large trades without intermediaries, providing personalized service.
Advanced Trading Tools
Includes the Airbridge™ JSON API for automated trading, TradingView charts for technical analysis, and AutoTrader features with ready-made strategies like Dollar Cost Averaging and Grid strategy automation.
Multi-Currency Support
Allows deposits in AUD, USD, SGD, NZD with fee-free options above certain thresholds; supports withdrawals with transparent fees including low-cost crypto withdrawals (e.g., 0.0003 BTC).
Security & Compliance
Offers world-class security measures with optional insurance coverage; regulated exchange trusted by over 8,000 Self-Managed Super Funds (SMSFs).
Competitive Fee Structure
Transparent fees starting at 0.5% that can reduce to as low as 0.02% for high-volume traders or institutions; no hidden costs make it cost-effective especially for frequent or large-scale trading.
24/7 Customer Support
Provides round-the-clock assistance through a secure support portal ensuring users receive help whenever needed.
Institutional & Business Services
Supports multi-user accounts and institutional investment options tailored to professional traders' needs.
Global Accessibility
Serves international customers by accepting multiple fiat currencies making it accessible beyond Australia alone.
Free cryptocurrency deposits
Cryptocurrency deposits are free.
Free EFT deposits over AUD 100
EFT deposits over AUD 100 are free.